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The Effortless Experience lays out the four pillars of a low-effort customer experience
From the author of the beloved classic
Stage facilities planner helps you estimate distances to the next refreshments
This highly anticipated book is the latest volume of much-loved Scottish tale treasuries by Carnegie-award-winning children's author Theresa Breslin and Kate Greenaway Medal-longlisted artist Kate Leiper
A Book of the Year in the FT
Someone in the Attic AC25 The Effortless Experience lays outThe gripping, twisty thriller that everyone is talking about the new novel from Andrea Mara, bestselling author of Richard and Judy Book Club pick, No One Saw a Thing. An absolute page turner! Shari Lapena A twisty thriller full of clever misdirection.' Claire Douglas 'Andrea Mara is the Queen of the Cliffhanger.' CL Taylor I enjoyed every terrifying page. Elly Griffiths A gripping story, beautifully told. Patricia Cornwell No one suspects a thing.