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in a customer service environment
Hazardous Substances
Main potential impacts on environment and sustainability
Professional Skills and Societal Factors:
and workplace-based activities
Unit 24996 Choose Package:Delivery Pack in a customer service environmentExplain the legal definitions and consequences of theft and fraud in a retail or distribution environment. People credited with this unit standard are able to: explain the legal terminology for theft and fraud; explain the consequences for employees who commit theft from and defraud their employer; and explain the legal consequences for customers convicted of theft and fraud, in a retail or distribution environment.
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