Vocational Placement Kit-SIT20116 Certificate II in Tourism HLT Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

In order to achieve this

Core units BSBPRO401 Develop product knowledge BSBREL402 Build client relationships and business networks BSBSLS407 Identify and plan sales prospects BSBSLS408 Present

capacitors and bands MEM21002 Perform watch movement exchange MEM21003 Perform watch case servicing

analyse and verify data from different source inputs ICTDAT503 Use unsupervised learning for clustering If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SIT20116 Certificate II in Tourism HLT Core units SITXCCS015 Enhance customerA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.