Managed Support & Helpdesk (1st & 2nd Line) - Switch (Managed) per switch, per month) Description A secure identity platform is

A secure identity platform is the foundation of any modern IT environment

·         Firmware recovery where required

·         Hardware should be covered by a valid manufacturer warranty

·         Integration with Microsoft Teams where applicable

·         Troubleshooting SSO or MFA-related Bitwarden access issues

Managed Support & Helpdesk (1st & 2nd Line) - Switch (Managed) per switch, per month) Description A secure identity platform isPrerequisites Supported manufacturer managed switch. Switch must be in vendor support and less than 5 years old. Hardware should be covered by a valid manufacturer warranty. Administrative access to switch and network topology. Appropriate power, rack space and cabling available. Setup Initial managed switch configuration. VLAN, trunk, access port and management IP configuration. Firmware update to stable version. PoE configuration where applicable.